Valhalla Business Solutions - Business Management Consultants

Sales Management Consulting Specializing In... Sales and service Systems, Managing younger generations, Management protocols Coaching effectiveness


Tuesday, March 24, 2009

Valhalla's Management Expectations -- Daily Exits

Valhalla's Management Expectations -- Daily Exits

Who:
  • Direct reports only

What:
  • Discuss what was accomplished for the day
  • Discuss the days learning
  • Review high impact priorities
  • Review scorecard
  • Follow up on Daily Kick Start commitments
  • Recognize specific behaviors

Where:
  • Area large enough to have all your direct reports

When:
  • Daily
  • 15 minutes

Why:
  • Team learns from each other
  • Increased accountability
  • More urgency from your team
  • Develops consistency which transfers to your customers
  • Reinforces the importance of the day's activities

How:
  • Ask
    • Based on your learning today what changes would you make?
  • Follow up
    • i.e., you talked about scheduling three appointments this morning. How did that go? What did you learn?
    • i.e., Paul you mentioned you needed three more presentations for next week. Where are you with your goal?
  • Celebrate
    • i.e., Kelly you surpassed your goals again for the third day in a row! What is working so well for you?

NOTE: The daily exit is critical to the management process, but cannot be the only activity. The Daily Kick Start is critical to making your Daily Exit effective

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posted by Valhalla Business Solutions at 6:05 PM



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