Valhalla Business Solutions - Business Management Consultants
Sales Management Consulting Specializing In... Sales and service Systems, Managing younger generations, Management protocols Coaching effectiveness
Thursday, March 11, 2010
Delegation
Identify tasks/projects to complete
· What can be delegated
· Choose the right person
· Delegate
Delegation is rarely used as effective as it could be. Often managers are perfectionists, they prefer to take work home or work late. They will override decisions made by their team frequently. Consequently, managers teams struggle when they are absent from the office. Their teams don’t take initiative or accountability for the operations of their department. These managers when absent from the office come back to large piles in their inbox, email, etc.
If you don’t delegate, you are not a good leader. Delegating to team members provides empowerment, development and accountability to the team. Anticipate and be comfortable with mistakes, your team will display much more initiative if they feel they can learn from their mistakes.
How?
· Identify the task to complete
o Analyze your job function. What are you evaluated on? When you write down the things you do daily, weekly and monthly. Which of these things can be done by your subordinates?
o Choose the right person. Contemplate your team’s talents and hard skills. Also consider their interests and career ambitions. What exposure will my team member get? How will this improve their skills?
· Delegate
o Request help. “Chris, I need your expertise on this.”
o Communicate why. “You have the best relationships with our marketing department and design team!”
o Seek acceptance. “Would you be willing to take on the preparation for the sales teams trade show in Denver next month?”
o Describe the details. “Here is what’s involved…”
o Affirm deadlines and standards. “Design, materials and travel arrangements need to be coordinated by the Friday the 22nd at 11:00 a.m. Please have final complete for me to review on the Wednesday the 20th at 11am as well.”
o Discuss check in points. “This month let’s start your one on one 10 minutes early to review your progress on this specific project. How does that sound?”
o Acknowledge you are a resource. “What do you think you need from me on this? This is your show, but if you need further guidance don't hesitate to ask and I will direct you the right resource or show you how to complete.”
Labels: calendar management, career, Coaching Teams, effective manager, employees, feedback, Restaurant Management, Sales Coaching, Small Business CEO, Small Business developing your team members
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Valhalla Business Solutions
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10:10 AM
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