<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:georss='http://www.georss.org/georss'><id>tag:blogger.com,1999:blog-2237487908830243982</id><updated>2010-03-01T11:09:52.153-08:00</updated><title type='text'>Valhalla Business Solutions - Business Management Consultants</title><subtitle type='html'>Sales Management Consulting

Specializing In...

Sales and service Systems,
Managing younger generations,
Management protocols
Coaching effectiveness</subtitle><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/blog.html'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><link rel='next' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default?start-index=26&amp;max-results=25'/><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://www.valhallabizsolutions.com/atom.xml'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/02503144990463418436</uri><email>info@valhallabizsolutions.com</email></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>47</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-3758793698731126492</id><published>2010-03-01T08:49:00.000-08:00</published><updated>2010-03-01T11:09:52.216-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='effective manager'/><category scheme='http://www.blogger.com/atom/ns#' term='corporations'/><category scheme='http://www.blogger.com/atom/ns#' term='banking'/><category scheme='http://www.blogger.com/atom/ns#' term='development'/><category scheme='http://www.blogger.com/atom/ns#' term='calendar management'/><category scheme='http://www.blogger.com/atom/ns#' term='email'/><category scheme='http://www.blogger.com/atom/ns#' term='big three'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='email etiquette'/><category scheme='http://www.blogger.com/atom/ns#' term='career'/><title type='text'>Another Email? (Managing Email in a Corporate Environment)</title><summary type='text'>·         Use the technology of your email client  o   Create Rules and Folders  o   Utilize Junk Mail Folder  o   Turn off auto preview and email notification  o   Use signature function  ·         Change your email behavior  o   Schedule specific time during the day to complete email  o   Don’t take blackberry to meetings  o   Utilize subject line effectively  o   Keep emails short  </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2010/03/another-email-managing-email-in.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/3758793698731126492'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/3758793698731126492'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2010/03/another-email-managing-email-in.html' title='Another Email? (Managing Email in a Corporate Environment)'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-8141209684668097160</id><published>2010-02-11T10:11:00.000-08:00</published><updated>2010-02-24T08:12:17.455-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='polotics'/><category scheme='http://www.blogger.com/atom/ns#' term='Sales Coaching'/><category scheme='http://www.blogger.com/atom/ns#' term='mentor'/><category scheme='http://www.blogger.com/atom/ns#' term='conflict resolution'/><category scheme='http://www.blogger.com/atom/ns#' term='banking'/><category scheme='http://www.blogger.com/atom/ns#' term='Restaurant Management'/><category scheme='http://www.blogger.com/atom/ns#' term='calendar management'/><category scheme='http://www.blogger.com/atom/ns#' term='feedback'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><category scheme='http://www.blogger.com/atom/ns#' term='corporate responsibility'/><title type='text'>Pay it Forward</title><summary type='text'>Be a Mentor  o   Have a quarterly meeting   o   Consider an agenda  o   Be a confidant  o   Choose someone who will give more than they take  o   Consider someone in another department  o   Observe them in action  Early in my career I had an upper level executive reach out to me.  He had one motive, pay it forward!  At first I had a hard time understanding why he reached out to me.  This was </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2010/02/pay-it-forward.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/8141209684668097160'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/8141209684668097160'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2010/02/pay-it-forward.html' title='Pay it Forward'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-5724112924529630591</id><published>2010-01-30T09:37:00.000-08:00</published><updated>2010-01-30T09:39:16.855-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='development'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business developing your team members'/><category scheme='http://www.blogger.com/atom/ns#' term='management expectations'/><category scheme='http://www.blogger.com/atom/ns#' term='feedback model'/><category scheme='http://www.blogger.com/atom/ns#' term='employees'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='management'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><category scheme='http://www.blogger.com/atom/ns#' term='internal customers'/><category scheme='http://www.blogger.com/atom/ns#' term='small business'/><title type='text'>Now I am a Manager, What’s My Job?</title><summary type='text'>  I had numerous conversations with managers this week, so many struggling with the production of their teams, struggling with pressures from their superiors and so on.  There are many common denominators to the adversity manager’s face, but one shadowed the rest this week.  A manager so often believes they are brought in for their “Technical Work” strategies.  This is not the case.  What is “</summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2010/01/now-i-am-manager-whats-my-job.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/5724112924529630591'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/5724112924529630591'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2010/01/now-i-am-manager-whats-my-job.html' title='Now I am a Manager, What’s My Job?'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-6802472852914781399</id><published>2010-01-16T13:17:00.000-08:00</published><updated>2010-01-16T13:39:14.805-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='effective manager'/><category scheme='http://www.blogger.com/atom/ns#' term='education'/><category scheme='http://www.blogger.com/atom/ns#' term='conflict resolution'/><category scheme='http://www.blogger.com/atom/ns#' term='diversity'/><category scheme='http://www.blogger.com/atom/ns#' term='work relationships'/><category scheme='http://www.blogger.com/atom/ns#' term='community outreach'/><category scheme='http://www.blogger.com/atom/ns#' term='volunteering'/><category scheme='http://www.blogger.com/atom/ns#' term='small business'/><category scheme='http://www.blogger.com/atom/ns#' term='Saving money'/><category scheme='http://www.blogger.com/atom/ns#' term='life goals'/><category scheme='http://www.blogger.com/atom/ns#' term='career'/><category scheme='http://www.blogger.com/atom/ns#' term='economy'/><title type='text'>Measuring Success (Setting Life Goals)</title><summary type='text'>Below is a quick exercise to assist you in making the proper goals in your life.  Blank Piece of PaperFold the Paper in HalfOn the left side of the paper write at the top "Accomplishments"On the right side of the paper right down the things you want highlighted about you at your funeralNote: the younger you are you may not have much to list, but I challenge you to dig deep and think about the </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2010/01/measuring-success-setting-life-goals.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6802472852914781399'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6802472852914781399'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2010/01/measuring-success-setting-life-goals.html' title='Measuring Success (Setting Life Goals)'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-5579835125724588321</id><published>2010-01-07T09:01:00.000-08:00</published><updated>2010-01-30T09:48:57.071-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='effective manager'/><category scheme='http://www.blogger.com/atom/ns#' term='Denver Broncos'/><category scheme='http://www.blogger.com/atom/ns#' term='Sports Management'/><category scheme='http://www.blogger.com/atom/ns#' term='calendar management'/><category scheme='http://www.blogger.com/atom/ns#' term='management expectations'/><category scheme='http://www.blogger.com/atom/ns#' term='employees'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><title type='text'>Denver Broncos: Dear Coach McDaniel's</title><summary type='text'>As an extremely avid Bronco fan, I found it very important I weighed in on what I witnessed with my team this year!! Countless management mistakes were made, but let’s focus on one.     *Earning the trust of your team   -Recognizing Individual Talents   -One on One communication     Often rookie managers have one idea in mind, "I must prove myself and my knowledge." In this case you (McDaniel’s) </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2010/01/denver-broncos-dear-coach-mcdaniels.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/5579835125724588321'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/5579835125724588321'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2010/01/denver-broncos-dear-coach-mcdaniels.html' title='Denver Broncos: Dear Coach McDaniel&apos;s'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-6764252399541700562</id><published>2009-12-28T14:04:00.000-08:00</published><updated>2009-12-28T14:05:46.892-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='work relationships'/><category scheme='http://www.blogger.com/atom/ns#' term='management'/><category scheme='http://www.blogger.com/atom/ns#' term='career'/><title type='text'>Knowing your Internal Compass (navigation guidance for your career)</title><summary type='text'>   What is your biggest motivator in life?  If you were to sum it up into one word, what word would that be?       Name three things you value more than anything else?       What are your five greatest strengths?  (solicit feedback if necessary, boss-peer-subordinate)     Name 3 development opportunities?  (solicit feedback if necessary, boss-peer-subordinate)     Describe in detail what your </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/12/knowing-your-internal-compass.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6764252399541700562'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6764252399541700562'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/12/knowing-your-internal-compass.html' title='Knowing your Internal Compass (navigation guidance for your career)'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-7809011840884739638</id><published>2009-08-24T11:34:00.001-07:00</published><updated>2009-08-24T11:41:29.088-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='credit cards'/><category scheme='http://www.blogger.com/atom/ns#' term='small business'/><category scheme='http://www.blogger.com/atom/ns#' term='processing'/><category scheme='http://www.blogger.com/atom/ns#' term='Saving money'/><title type='text'>Paying too much for Credit Card Processing- 3 Ways to Know</title><summary type='text'>1) Excessive FeesFixed Fees- your processor may often charge an annual fee, account maintenance fee, statement fee and so on.  Many of those fees can be avoided2) Per Item feeIf your item charge excedes $.10 it maybe worth switching your processor on this item alone3) Discount RateThis is the most misleading piece of your statement, you should see a variety of charges.  Have a professional you </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/08/paying-too-much-for-credit-card.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/7809011840884739638'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/7809011840884739638'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/08/paying-too-much-for-credit-card.html' title='Paying too much for Credit Card Processing- 3 Ways to Know'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-3014548226667833336</id><published>2009-06-09T07:47:00.000-07:00</published><updated>2009-06-09T07:48:43.534-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='effective manager'/><category scheme='http://www.blogger.com/atom/ns#' term='banking'/><category scheme='http://www.blogger.com/atom/ns#' term='Restaurant Management'/><category scheme='http://www.blogger.com/atom/ns#' term='development'/><category scheme='http://www.blogger.com/atom/ns#' term='calendar management'/><category scheme='http://www.blogger.com/atom/ns#' term='economic crisis'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='printing'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><category scheme='http://www.blogger.com/atom/ns#' term='profiling'/><category scheme='http://www.blogger.com/atom/ns#' term='internal customers'/><category scheme='http://www.blogger.com/atom/ns#' term='economy'/><title type='text'>Do What's Right For A Customer?</title><summary type='text'>Genuinely know your clientBe a solutions based businessFollow up to ensure the solutions are correctI am baffled at how often I walk into a customer situation to see a company not providing the right solutions for them.  There are ways to ensure you do whats right, but are often skipped by company managers, sales people and execs.  Below are some solutions to help you do what is right for your </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/06/do-whats-right-for-customer.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/3014548226667833336'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/3014548226667833336'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/06/do-whats-right-for-customer.html' title='Do What&apos;s Right For A Customer?'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-8234051831158295635</id><published>2009-05-20T18:49:00.000-07:00</published><updated>2009-05-20T18:52:47.937-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='effective manager'/><category scheme='http://www.blogger.com/atom/ns#' term='Sales Coaching'/><category scheme='http://www.blogger.com/atom/ns#' term='Restaurant Management'/><category scheme='http://www.blogger.com/atom/ns#' term='development'/><category scheme='http://www.blogger.com/atom/ns#' term='management expectations'/><category scheme='http://www.blogger.com/atom/ns#' term='economic crisis'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='team goals'/><category scheme='http://www.blogger.com/atom/ns#' term='management'/><category scheme='http://www.blogger.com/atom/ns#' term='making money'/><category scheme='http://www.blogger.com/atom/ns#' term='knowing your customer'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>What Organizational Issues Do You Have?</title><summary type='text'>Management Consulting Companies today can add so much value to a corporation, small business and teams within an organization.  Some of the biggest issues in management today stifle companies from growing and furthermore attracting the right talent to their organization.  This only translates into poor product to the customer.Here are some of the issues that exist in businesses today...Wasted </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/05/what-organizational-issues-do-you-have.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/8234051831158295635'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/8234051831158295635'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/05/what-organizational-issues-do-you-have.html' title='What Organizational Issues Do You Have?'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-1587145932846863416</id><published>2009-05-12T15:30:00.000-07:00</published><updated>2009-05-12T15:31:34.343-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='effective manager'/><category scheme='http://www.blogger.com/atom/ns#' term='Sales Coaching'/><category scheme='http://www.blogger.com/atom/ns#' term='corporations'/><category scheme='http://www.blogger.com/atom/ns#' term='banking'/><category scheme='http://www.blogger.com/atom/ns#' term='Restaurant Management'/><category scheme='http://www.blogger.com/atom/ns#' term='development'/><category scheme='http://www.blogger.com/atom/ns#' term='economic crisis'/><category scheme='http://www.blogger.com/atom/ns#' term='diversity'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='corporate responsibility'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>Financial Management Consulting</title><summary type='text'>This day and age much of how a company cuts costs is by laying off workforce.  It is a frightening time for so many individuals, corporations and even local municipalities.  The last thing anyone wants to do as a leader is let go of people who have been such a large part of a team.  Financial management consulting can help avoid ever getting to this type of situation.  Specifically in new </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/05/financial-management-consulting.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/1587145932846863416'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/1587145932846863416'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/05/financial-management-consulting.html' title='Financial Management Consulting'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-5572108324208753910</id><published>2009-05-04T17:00:00.000-07:00</published><updated>2009-05-04T17:02:38.079-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='effective manager'/><category scheme='http://www.blogger.com/atom/ns#' term='education'/><category scheme='http://www.blogger.com/atom/ns#' term='banking'/><category scheme='http://www.blogger.com/atom/ns#' term='Restaurant Management'/><category scheme='http://www.blogger.com/atom/ns#' term='internationa companies'/><category scheme='http://www.blogger.com/atom/ns#' term='calendar management'/><category scheme='http://www.blogger.com/atom/ns#' term='economic crisis'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><category scheme='http://www.blogger.com/atom/ns#' term='economy'/><title type='text'>What to do in Uncertain Economic Times</title><summary type='text'>In today's work environment the need for consulting and management from a third party is critical to an organizations success and development.  What makes managers and owners want to figure everything out on their own?  We are in tough economic times, with challenges still ahead.  Some companies will weather the storm and excel during a recession and others will falter.  Consulting and management</summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/05/what-to-do-in-uncertain-economic-times.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/5572108324208753910'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/5572108324208753910'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/05/what-to-do-in-uncertain-economic-times.html' title='What to do in Uncertain Economic Times'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-964521224274347434</id><published>2009-05-01T10:11:00.000-07:00</published><updated>2009-05-01T10:12:31.973-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='corporations'/><category scheme='http://www.blogger.com/atom/ns#' term='Restaurant Management'/><category scheme='http://www.blogger.com/atom/ns#' term='management expectations'/><category scheme='http://www.blogger.com/atom/ns#' term='marketing'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='management'/><category scheme='http://www.blogger.com/atom/ns#' term='economy'/><title type='text'>Marketing Needs-Measure your Results</title><summary type='text'>How much do you spend?How much do you make?Implement profilingIt is as simple as this.  Often when we enter an organization and we analyze their marketing budget, there is no correlation between how much they spend on marketing and how much revenue it produces.Recently I entered a company who was spending money in every magazine, lead list, direct mail campaign out there.  When I asked them how </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/05/marketing-needs-measure-your-results.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/964521224274347434'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/964521224274347434'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/05/marketing-needs-measure-your-results.html' title='Marketing Needs-Measure your Results'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-6961686393757025676</id><published>2009-04-28T09:07:00.001-07:00</published><updated>2009-05-01T12:47:09.510-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Sales Coaching'/><category scheme='http://www.blogger.com/atom/ns#' term='corporations'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business developing your team members'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='human resources'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><category scheme='http://www.blogger.com/atom/ns#' term='small business'/><category scheme='http://www.blogger.com/atom/ns#' term='economy'/><title type='text'>Keep Your Employees</title><summary type='text'>Keep you EmployeesHiring ProcessHigh ExpectationsRecognition FeedbackOne on onePromotionsI felt compelled to write this after a conversation I had with a client.  This manager was truly torn with the idea that one of his employees was leaving his organization to work for someone else.  He really struggled with the lack of loyalty.  When the truth is what process have you as the business owner </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/keep-your-employees.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6961686393757025676'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6961686393757025676'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/keep-your-employees.html' title='Keep Your Employees'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-1308705242537903674</id><published>2009-04-26T22:08:00.000-07:00</published><updated>2009-04-26T22:11:22.567-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='corporations'/><category scheme='http://www.blogger.com/atom/ns#' term='banking'/><category scheme='http://www.blogger.com/atom/ns#' term='Restaurant Management'/><category scheme='http://www.blogger.com/atom/ns#' term='development'/><category scheme='http://www.blogger.com/atom/ns#' term='cross sell'/><category scheme='http://www.blogger.com/atom/ns#' term='management expectations'/><category scheme='http://www.blogger.com/atom/ns#' term='feedback'/><category scheme='http://www.blogger.com/atom/ns#' term='relationships'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><category scheme='http://www.blogger.com/atom/ns#' term='economy'/><title type='text'>Assumptive Selling (Don't DO IT!)</title><summary type='text'>ProfilePatienceListenRecommendSo often I witness sales people in action and I have to be honest it is out right pathetic.  Three times this week I have had the opportunity to witness some of the most ineffective behavior.Truth is I watch ineffective sales people have to get 3-4 times the number of clients to reach their volume goals, compared to an effective sales person.  Any business owner </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/assumptive-selling-dont-do-it.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/1308705242537903674'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/1308705242537903674'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/assumptive-selling-dont-do-it.html' title='Assumptive Selling (Don&apos;t DO IT!)'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-6125992530840885452</id><published>2009-04-22T10:38:00.000-07:00</published><updated>2009-04-22T10:50:17.773-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='effective manager'/><category scheme='http://www.blogger.com/atom/ns#' term='corporations'/><category scheme='http://www.blogger.com/atom/ns#' term='calendar management'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business developing your team members'/><category scheme='http://www.blogger.com/atom/ns#' term='management expectations'/><category scheme='http://www.blogger.com/atom/ns#' term='feedback model'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='management'/><title type='text'>What Makes a Good Manager?</title><summary type='text'>What makes a good Manager?A good manager provides...   ExpectationsToolsAccountabilityDevelopmentRecognitionSolutions    In today's world, management skills often struggle to develop within individuals.  There are many resources to improve a managers skills, but so many managers refuse to resource appropriately.  This happens from the most senior management down to the floor managers.   The </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/what-makes-good-manager.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6125992530840885452'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6125992530840885452'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/what-makes-good-manager.html' title='What Makes a Good Manager?'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-6015727575130188423</id><published>2009-04-20T11:39:00.000-07:00</published><updated>2009-04-20T11:40:36.337-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Sales Coaching'/><category scheme='http://www.blogger.com/atom/ns#' term='education'/><category scheme='http://www.blogger.com/atom/ns#' term='corporations'/><category scheme='http://www.blogger.com/atom/ns#' term='conflict resolution'/><category scheme='http://www.blogger.com/atom/ns#' term='banking'/><category scheme='http://www.blogger.com/atom/ns#' term='Restaurant Management'/><category scheme='http://www.blogger.com/atom/ns#' term='development'/><category scheme='http://www.blogger.com/atom/ns#' term='cross sell'/><category scheme='http://www.blogger.com/atom/ns#' term='sales process'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='corporate responsibility'/><category scheme='http://www.blogger.com/atom/ns#' term='economy'/><title type='text'>Sales Process (Manager)</title><summary type='text'>Sales Process (Manager)Establish what each customer interaction looks like...GreetingProfilingRecommendationsExitTo make things simple for a leader to coach, there has to be foundational processes to your customer interactions. Greeting, solicit your team in your next daily kick start or team to explore what and how a greeting should look from your organization to your customer.  How can use the </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/sales-process-manager.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6015727575130188423'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6015727575130188423'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/sales-process-manager.html' title='Sales Process (Manager)'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-8925982647998321780</id><published>2009-04-17T18:35:00.000-07:00</published><updated>2009-04-17T18:39:14.250-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='effective manager'/><category scheme='http://www.blogger.com/atom/ns#' term='Sales Coaching'/><category scheme='http://www.blogger.com/atom/ns#' term='corporations'/><category scheme='http://www.blogger.com/atom/ns#' term='cross sell'/><category scheme='http://www.blogger.com/atom/ns#' term='economic crisis'/><category scheme='http://www.blogger.com/atom/ns#' term='diversity'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><category scheme='http://www.blogger.com/atom/ns#' term='Saving money'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><category scheme='http://www.blogger.com/atom/ns#' term='economy'/><title type='text'>Valhalla Introduces New Saving Money Program</title><summary type='text'>Budget CC ProgramSave money immediately on expensesAnalyze utility statementsAnalyze telecom statementsReview advertising and marketing budgets Review bank statement feesReview credit card processingInsurance     etc.Marketing SolutionsImmediate cash flowBudget AnalysisValhalla is an expert in saving clients money, beyond the sales, service and management expertise, Valhalla brings an immediate </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/valhalla-introduces-new-saving-money.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/8925982647998321780'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/8925982647998321780'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/valhalla-introduces-new-saving-money.html' title='Valhalla Introduces New Saving Money Program'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-4207648360691169912</id><published>2009-04-13T18:27:00.000-07:00</published><updated>2009-04-13T18:29:43.289-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='polotics'/><category scheme='http://www.blogger.com/atom/ns#' term='conflict resolution'/><category scheme='http://www.blogger.com/atom/ns#' term='Restaurant Management'/><category scheme='http://www.blogger.com/atom/ns#' term='development'/><category scheme='http://www.blogger.com/atom/ns#' term='management expectations'/><category scheme='http://www.blogger.com/atom/ns#' term='relationships'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='learning'/><category scheme='http://www.blogger.com/atom/ns#' term='management'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><category scheme='http://www.blogger.com/atom/ns#' term='internal customers'/><category scheme='http://www.blogger.com/atom/ns#' term='economy'/><title type='text'>Internal Politics 101</title><summary type='text'>Internal Politics 101Gossip with peersManaging perceptionStaying networkedPursue a MentorTruth is politics are a main stay in every environment.  Managing them is your responsibility, if success is important to you.  This is a broad topic which can be very far reaching, so I will only touch on a few items here.Understanding where you are on the totem pole is critical.  Most people sit today in an</summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/internal-politics-101.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/4207648360691169912'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/4207648360691169912'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/internal-politics-101.html' title='Internal Politics 101'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-4843034583695032256</id><published>2009-04-07T16:03:00.000-07:00</published><updated>2009-04-07T16:05:44.695-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='corporations'/><category scheme='http://www.blogger.com/atom/ns#' term='banking'/><category scheme='http://www.blogger.com/atom/ns#' term='team building'/><category scheme='http://www.blogger.com/atom/ns#' term='development'/><category scheme='http://www.blogger.com/atom/ns#' term='cross sell'/><category scheme='http://www.blogger.com/atom/ns#' term='calendar management'/><category scheme='http://www.blogger.com/atom/ns#' term='management expectations'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='management'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><category scheme='http://www.blogger.com/atom/ns#' term='small business'/><category scheme='http://www.blogger.com/atom/ns#' term='economy'/><title type='text'>Gaining Commitment From Employees</title><summary type='text'>                Gaining a commitmentDetermine team goalsBrain storm appropriate tasks/behaviorsAssign time framesSolicit employee regularly on progressSchedule follow upI have to opportunity to observe so many managers talk to their staffs and there are many reasons their employees don't commit to action.  I also get to hear all the time from managers, "my employees just don't care about their </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/gaining-commitment-from-employees.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/4843034583695032256'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/4843034583695032256'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/gaining-commitment-from-employees.html' title='Gaining Commitment From Employees'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-1332425666389113473</id><published>2009-04-02T13:15:00.000-07:00</published><updated>2009-04-02T13:23:28.846-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='off-site'/><category scheme='http://www.blogger.com/atom/ns#' term='cross sell'/><category scheme='http://www.blogger.com/atom/ns#' term='management expectations'/><category scheme='http://www.blogger.com/atom/ns#' term='economic crisis'/><category scheme='http://www.blogger.com/atom/ns#' term='management'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><category scheme='http://www.blogger.com/atom/ns#' term='small business'/><category scheme='http://www.blogger.com/atom/ns#' term='corporate responsibility'/><category scheme='http://www.blogger.com/atom/ns#' term='economy'/><title type='text'>Cross Sell, Expand Your Services</title><summary type='text'>Cross Sell, Expand Your ServicesConsider Service IndustryApply with your productI had the opportunity to discuss someones business the other day and to be honest I had never encountered a business quite like it before.  She had a type of pillow which was used to help a woman's skin avoid wrinkling.  It was a product I had never heard of?  I familiarized myself with her business and realized the </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/cross-sell-expand-your-services.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/1332425666389113473'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/1332425666389113473'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/04/cross-sell-expand-your-services.html' title='Cross Sell, Expand Your Services'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-3390952637850076519</id><published>2009-03-31T15:15:00.000-07:00</published><updated>2009-04-01T16:16:31.873-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='effective manager'/><category scheme='http://www.blogger.com/atom/ns#' term='corporations'/><category scheme='http://www.blogger.com/atom/ns#' term='conflict resolution'/><category scheme='http://www.blogger.com/atom/ns#' term='Restaurant Management'/><category scheme='http://www.blogger.com/atom/ns#' term='management expectations'/><category scheme='http://www.blogger.com/atom/ns#' term='workplace'/><category scheme='http://www.blogger.com/atom/ns#' term='work relationships'/><title type='text'>Conflict Resolution</title><summary type='text'>Identify conflict and form an opinionAddress immediately after or during conflictProvide feedback (use Valhalla's SelfDiscoveryBH Model)Gain commitment on future resolution behaviorConflict is absolutely with out exception inevitable in any organization.  However not all conflict is unproductive, in our organization conflict is channeled into the checks and balances which produce the must </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/03/conflift-resolution.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/3390952637850076519'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/3390952637850076519'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/03/conflift-resolution.html' title='Conflict Resolution'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-9046366976710886343</id><published>2009-03-29T10:50:00.001-07:00</published><updated>2009-03-29T10:50:59.620-07:00</updated><title type='text'>Customer Service Process</title><summary type='text'> – Gringo’s Cantina San Diego, CA       Valet  Welcoming Process  Standard on wait time  Table attentiveness  Exit Process      Recently I took a vacation to San Diego.  We stayed in the Pacific Beach area and right outside of our condo is a restaurant named Gringo’s Cantina.   Besides their amazing food I was genuinely wowed by their customer service.     The second we walked into the parking </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/03/customer-service-process.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/9046366976710886343'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/9046366976710886343'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/03/customer-service-process.html' title='Customer Service Process'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-6200622989494843775</id><published>2009-03-25T09:10:00.000-07:00</published><updated>2009-03-25T09:15:31.691-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='effective manager'/><category scheme='http://www.blogger.com/atom/ns#' term='Restaurant Management'/><category scheme='http://www.blogger.com/atom/ns#' term='calendar management'/><category scheme='http://www.blogger.com/atom/ns#' term='management expectations'/><category scheme='http://www.blogger.com/atom/ns#' term='feedback'/><category scheme='http://www.blogger.com/atom/ns#' term='economic crisis'/><category scheme='http://www.blogger.com/atom/ns#' term='feedback model'/><category scheme='http://www.blogger.com/atom/ns#' term='employees'/><category scheme='http://www.blogger.com/atom/ns#' term='management'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><category scheme='http://www.blogger.com/atom/ns#' term='small business'/><title type='text'>Valhalla's Effective Manager Calendar</title><summary type='text'>Attached is my sample calendar to help any successful manager have the forums to communicate with their teams.  I have followed this model with every team I have worked with and had beyond extraordinary results!Effectivemanagercalendar.doc</summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/03/valhallas-effective-manager-calendar.html#comment-form' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6200622989494843775'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6200622989494843775'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/03/valhallas-effective-manager-calendar.html' title='Valhalla&apos;s Effective Manager Calendar'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-949826261478957953</id><published>2009-03-25T08:34:00.000-07:00</published><updated>2009-03-25T08:39:16.693-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Sales Coaching'/><category scheme='http://www.blogger.com/atom/ns#' term='corporations'/><category scheme='http://www.blogger.com/atom/ns#' term='Restaurant Management'/><category scheme='http://www.blogger.com/atom/ns#' term='feedback'/><category scheme='http://www.blogger.com/atom/ns#' term='feedback model'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='learning'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><category scheme='http://www.blogger.com/atom/ns#' term='small business'/><category scheme='http://www.blogger.com/atom/ns#' term='economy'/><title type='text'>Valhalla's Management Expectations -- Feedback Moments</title><summary type='text'>Valhalla's Management Expectations -- Feedback MomentsWho:Catch team members doing things right5:1 Rule five positive feedback sessions to every one developmentalIdentify specific behaviorsFeedback immediately after behaviorWhere: Entire location When: DailySchedule specific time    Why: Encourages team to repeat good behaviorsTeam member developsConveys to team managements willingness to get </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/03/valhallas-management-expectations.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/949826261478957953'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/949826261478957953'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/03/valhallas-management-expectations.html' title='Valhalla&apos;s Management Expectations -- Feedback Moments'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2237487908830243982.post-6985383615271050009</id><published>2009-03-24T18:27:00.000-07:00</published><updated>2009-03-24T18:29:04.485-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Sales Coaching'/><category scheme='http://www.blogger.com/atom/ns#' term='corporations'/><category scheme='http://www.blogger.com/atom/ns#' term='Restaurant Management'/><category scheme='http://www.blogger.com/atom/ns#' term='recession'/><category scheme='http://www.blogger.com/atom/ns#' term='development'/><category scheme='http://www.blogger.com/atom/ns#' term='sales process'/><category scheme='http://www.blogger.com/atom/ns#' term='Coaching Teams'/><category scheme='http://www.blogger.com/atom/ns#' term='Small Business CEO'/><category scheme='http://www.blogger.com/atom/ns#' term='small business'/><category scheme='http://www.blogger.com/atom/ns#' term='economy'/><title type='text'>Valhalla's Management Expectations -- Team Meetings</title><summary type='text'>        Valhalla's Management Expectations -- Team MeetingsWho:Entire teamWhat:Team builderShare visionTurn in calendar for the weekBrain storm around business prioritiesReview team scoreboardRecognize, recognize, recognizeTrainingInternal customer presentationsWhere:Conference room (team should be sitting)When:WeeklyOne hourWhy:Stay abreast to internal issuesDirect communication with the entire </summary><link rel='replies' type='text/html' href='http://www.valhallabizsolutions.com/2009/03/valhallas-management-expectations-team.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6985383615271050009'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2237487908830243982/posts/default/6985383615271050009'/><link rel='alternate' type='text/html' href='http://www.valhallabizsolutions.com/2009/03/valhallas-management-expectations-team.html' title='Valhalla&apos;s Management Expectations -- Team Meetings'/><author><name>Valhalla Business Solutions</name><uri>http://www.blogger.com/profile/16421168706251990586</uri><email>noreply@blogger.com</email><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='OpenSocialUserId' value='17493591421482432467'/></author><thr:total xmlns:thr='http://purl.org/syndication/thread/1.0'>0</thr:total></entry></feed>