Valhalla Business Solutions - Business Management Consultants

Sales Management Consulting Specializing In... Sales and service Systems, Managing younger generations, Management protocols Coaching effectiveness

Saturday, January 16, 2010

Measuring Success (Setting Life Goals)

Below is a quick exercise to assist you in making the proper goals in your life.

Blank Piece of Paper
Fold the Paper in Half
On the left side of the paper write at the top "Accomplishments"
On the right side of the paper right down the things you want highlighted about you at your funeral

Note: the younger you are you may not have much to list, but I challenge you to dig deep and think about the milestone you are most proud of. Secondly of the accomplishments you mentioned, how many would you want spoken about at your funeral?

The goal of this exercise is to establish the things most important for you to accomplish in your life time?

Things to consider when you are through evaluating what you want to accomplish...

What did I do today to accomplish these goals?
What do I have planned tomorrow?
Are my goals realistic?
What is the predominant theme of my goals? (spiritual, family, career, monetary)
How close is the situation I am in today helping me achieve what is most important to me?

Life is short! If your situation is off course, change it tomorrow!

Labels: career, community outreach, conflict resolution, diversity, economy, education, effective manager, life goals, Saving money, small business, volunteering, work relationships

posted by Valhalla Business Solutions at 1:17 PM 0 comments

Monday, May 4, 2009

What to do in Uncertain Economic Times

In today's work environment the need for consulting and management from a third party is critical to an organizations success and development. What makes managers and owners want to figure everything out on their own? We are in tough economic times, with challenges still ahead. Some companies will weather the storm and excel during a recession and others will falter. Consulting and management services can bring vision and direction during these uncertain times. Services include cost management to control overspending where unnecessary. Growth strategies, how can you leverage your customers and employees in you distribution and sales process. Marketing budget analysis, consulting and management services bring new cost effective strategies and in house solutions to cut costs that already exist. Management effectiveness, coach your team to follow your vision and guarantee revenue growth going forward. Consulting and management services assist in culture change management, employees can often struggle through monumental shifts in philosophy specifically when there is a management change. Customer management solutions are also a must in today's world.

Labels: banking, calendar management, Coaching Teams, economic crisis, economy, education, effective manager, internationa companies, Restaurant Management, Small Business CEO

posted by Valhalla Business Solutions at 5:00 PM 0 comments

Monday, April 20, 2009

Sales Process (Manager)

Sales Process (Manager)

Establish what each customer interaction looks like...

Greeting
Profiling
Recommendations
Exit

To make things simple for a leader to coach, there has to be foundational processes to your customer interactions.

Greeting, solicit your team in your next daily kick start or team to explore what and how a greeting should look from your organization to your customer. How can use the greeting to impact your sales? What would it sound like? How can you use your greeting to transition into a profiling session with your customer?

Profiling, the most important piece of any sales process and far and away the most absent in almost every business I visit. I challenge you and your business to make this a central part of who you are as an organization. Why? If you really care about what your customers need and want, you have to ask them. In almost every business I patron nobody ask or cares. They jump straight to recommendations. How can you assume you know what your customer wants. Its arrogant and condescending.

Recommendations, this is what most sales people think they excel at. "They can talk to anybody!" There is no one good at this unless the profiling step has properly been executed. You as a manager have an obligation to your customers and your employees to help them uncover the needs of your client.

Exit, this can have a lot polishing as well when it comes to business. Again as a manager solicit your team for what this should look like. Probe around referrals, commitments in future contact and elevating yourself from the competition.

Labels: banking, Coaching Teams, conflict resolution, corporate responsibility, corporations, cross sell, development, economy, education, Restaurant Management, Sales Coaching, sales process

posted by Valhalla Business Solutions at 11:39 AM 0 comments

Thursday, February 12, 2009

Business Education: After You Designate your CEO

Determine...

CFO
Sales and Service Manager
Human Resources Manager
Marketing Manager
Learning and Development Manager
IT Manager
Compliance Manager

Above are sample management positions that can be critical to your organization. As we mentioned in the "Designate a CEO" in a previous blog, it is critical to weigh the responsibilities for each person in your organization. This applies even if there is two people in the organization.

Many organizations skip this step and begin to suffer, especially as they grow. It is a monumental benefit to have predetermined roles, so as you do grow it will be easy to hire the most critical positions. This will also prevent for owners or managers from duplicating their efforts.

Below is detailed responsibility for each position mentioned above.

CFO...

Managing risks

Company investments, etc.

Financial planning
Record keeping

Paying bills, etc.

Sales and Service Manager...

Sales and service planning
Sales and service effectiveness

Sales systems and processes
Order forms
Sales interactions

Sales tracking and forecasting

Human Resources Manager...

Selection
Performance evaluation
Counseling
Personnel issues
Record keeping of personal data
Confidential resource to internal customers
Compensation, pensions, etc.

Marketing Manager...

Creating
Communicating
Delivering
Exchanging offerings that have value for customers, clients, partners, and society at large.
Advertising
Determining and tracking demographics as it relates to purchase

Learning and Development...

Training process for organizational systems
Educate new employees on culture and resources

IT Manager...

Determine cost saving strategies leveraging technology
Implementation of technological systems
Establish internal and external customer friendly technology

Compliance Manager...

Ensure the organization is operating within the boundaries of the law
Check and balance within the organization

Labels: Coaching Teams, education, new company, Small Business CEO

posted by Valhalla Business Solutions at 6:23 PM 0 comments