Valhalla Business Solutions - Business Management Consultants

Sales Management Consulting Specializing In... Sales and service Systems, Managing younger generations, Management protocols Coaching effectiveness

Wednesday, May 20, 2009

What Organizational Issues Do You Have?

Management Consulting Companies today can add so much value to a corporation, small business and teams within an organization. Some of the biggest issues in management today stifle companies from growing and furthermore attracting the right talent to their organization. This only translates into poor product to the customer.

Here are some of the issues that exist in businesses today...

Wasted expense
Improper Pricing
Goals
Communicated Vision
Values
Expectations
Consistency
Complicated Vision and Values
Infrequent Communication
Development

Management consulting companies take these issues head on, specifically Valhalla. The issues listed are problems Valhalla addresses head on.

Wasted expense- as a business owner or leader in your department, when was the last time you spend time auditing your credit card processing bills, telecoms, employee time sheets, insurance premiums, 401k, etc. Often when reviewing these monthly fixed expenses there is an opportunity to save as much as 30 percent on their monthly expenses. As important as this is, leaders accept it as an acceptable ongoing expense. Those opportunities to increase capital are critical, especially during economic downturns.

Improper Pricing- this is a direct result of not understanding competitor pricing and not managing your fixed costs appropriately. Management consulting companies work with thousands of companies and often can add immediate value to pricing based on revenue goals and reducing your fixed costs.

Goals- If you don't know where your going, how do you build a plan to get there? Truth is your can't. Organizations usually do one of two things. They don't establish goals or establish too many goals. When there are know revenue goals, strategy goals, timeline goals, etc. Your team has no chance of meeting the expectations that so frequently fill a leaders mind. On the other hand some companies establish too many priorities or goals and handicap growth and productivity because each employee is an expert nowhere.

Communicated Vision- Many times a company will have a vision, mission statement or sometimes both. Countless times as management consultants we walk into an organization and ask an employee the company vision and no one knows what their company cares about.

Values- Have a core to how you do business, something that sets expectations for your team without saying a word.

Expectations- many companies have too much room for discretion amongst their team. They often call it empowerment, etc. However this never seems to be the result. So often each and every issue that comes up in a organization requires the person handling it to make a educated decision. While this sounds great and often they take care of an issue appropriately, the door to inconsistency has been let in the door. Meaning every time the same problem arises it requires a new solution and worse yet the customer gets a different solution from the time before.

Consistency- this falls hand in hand with expectations. Management consulting companies help establish the proper systems to deliver what your customer deserves.

Complicated Vision and Values- So often companies will have a well thought out way of doing business, lists of ideals, etc. Yet if you were to ask anyone in the company what they are, would they know? The answer is no, the lists can be so long that employees don't read it or recall any of the information. Management consulting drives home the most important ideals, keeps it simple and helps managers cement it into a way of life with their groups.

Infrequent Communication- Management does not communicate with their people enough. Why? There is no expectations for managers on how to manage. So often a manager is put into a role and asked to do it his/her way. Which is great, however you may have 200 managers and they are all doing it different. Can you guess how consistent of a product your people are delivering in all 200 locations? Management consulting companies assist organizations on implementing management communication standards. This keeps messages flowing consistently to all levels of companies.

Development- How often as an organization do you have to recruit talent outside your organization? Organically developing your staff can be the most beneficial revenue producing strategy you can have. The more educated your team members are, obviously the better asset they are. What is your strategy for developing your people?

Management consulting companies provide a unique niche in today's business world. They address entire organizational problems such as the issues listed above or can address specific areas for development. As a leader, if you care about your organization and your people, hire help. Before you even hire your next employee, take the time and analyze what revenue opportunities am I missing short term and long term by not hiring a management consulting company?

Labels: Coaching Teams, development, economic crisis, effective manager, knowing your customer, making money, management, management expectations, Restaurant Management, revenue, Sales Coaching, team goals

posted by Valhalla Business Solutions at 6:49 PM 0 comments

Tuesday, March 24, 2009

Valhalla's Management Expectations -- Daily Kick Start

Valhalla's Management Expectations -- Daily Kick Start

Who:

Direct reports, followed by entire team

What:

State vision
Ask team to review week's business priorities
Ask team to review team scorecard
Ask individuals to review team goals
Ask individuals how they are going to make it happen today?

What will it sound like?
What will it look like?

Where:

Room large enough to have your team standing up

When:

Daily
15 minutes with direct reports
15 minutes with the entire team

Why:

Set tone for the day
Have the entire team on the same page
Reinforces team goals
Reinforces vision for the team

How:

Deliver vision

i.e., "Our focus is growing and developing as a team. We believe we are only as strong as our weakest team member. We also believe we have a moral obligation to help our customers succeed, by always doing what is right for the customer."

What does our vision mean to you?
What are the business priorities?
What are we trying to accomplish as a team?
Walk us through how you will help the team meet its goals today?

NOTE: This activity should never be skipped, this is a foundational process to keep your team moving with a sense of urgency. Without this many of the other coaching expectations lose value

Labels: banking, Coaching Teams, corporations, economic crisis, Sales Coaching, sales process, Small Business CEO, team building, team goals

posted by Valhalla Business Solutions at 5:13 PM 0 comments