Valhalla Business Solutions - Business Management Consultants
Sales Management Consulting Specializing In... Sales and service Systems, Managing younger generations, Management protocols Coaching effectiveness
Saturday, January 16, 2010
Measuring Success (Setting Life Goals)
- Blank Piece of Paper
- Fold the Paper in Half
- On the left side of the paper write at the top "Accomplishments"
- On the right side of the paper right down the things you want highlighted about you at your funeral
- What did I do today to accomplish these goals?
- What do I have planned tomorrow?
- Are my goals realistic?
- What is the predominant theme of my goals? (spiritual, family, career, monetary)
- How close is the situation I am in today helping me achieve what is most important to me?
Labels: career, community outreach, conflict resolution, diversity, economy, education, effective manager, life goals, Saving money, small business, volunteering, work relationships
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Monday, December 28, 2009
Knowing your Internal Compass (navigation guidance for your career)
What is your biggest motivator in life? If you were to sum it up into one word, what word would that be?
Name three things you value more than anything else?
What are your five greatest strengths? (solicit feedback if necessary, boss-peer-subordinate)
Name 3 development opportunities? (solicit feedback if necessary, boss-peer-subordinate)
Describe in detail what your life looks like in five years (where, what, why)
Name one person you can rely on no matter what! When the worst happens who is your greatest resource?
If today was your last day, how would you like to spend it?
Truth is people look for answers all the time, when most are right in front of you. This exercise is to serve as an internal compass…
Motivator- put yourself in situations where you can achieve this often
Values- surround yourself with people, companies, communities that share these values
Strengths- spend 85% of your time doing the things that your good at and continue to improve on them
Development- Spend 15% of the time managing the things that may make you fail. Be competent in those areas
Five years- go back to this every time you compromise anything from above
Person you trust- share this list with them, they will be your biggest cheerleader
Last Day- when you describe your last day, look back at your previous answers and how honest you were when you answered them
Labels: career, management, work relationships
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Tuesday, March 31, 2009
Conflict Resolution
- Identify conflict and form an opinion
- Address immediately after or during conflict
- Provide feedback (use Valhalla's SelfDiscoveryBH Model)
- Gain commitment on future resolution behavior
Conflict is absolutely with out exception inevitable in any organization. However not all conflict is unproductive, in our organization conflict is channeled into the checks and balances which produce the must creative ideas or processes. It takes fundamental processes, but beyond having processes that set up appropriate communication in the work place there are ways too accomplish this. Conflict is a great opportunity to identify development opportunities in your staff. Always remember conflict is inevitable and a person is not bad for having conflict.
You must identify if the conflict needs you the manager to be involved, sometimes it is not necessary to give credibility to situations that don't warrant it. You the manager are a problem fixer, but it is not necessary to be a hero always.
Never ever wait 24 hours to address conflict, you lose the ability to address specific behaviors. Good or bad. Also please no matter what you do, do not bring both parties into your office together. It is unnecessary and you will not be able to deliver the feedback they deserve based on their behavior.
Provide feedback, individually address the specific behavior. i.e. "Jon when you say know to Jeremy's ideas, he feels as if your dismissing his input. You are one of the leaders of this team and the team needs you to be able to facilitate and engage the rest of the team."
Gain commitment on behavior going forward. i.e., "What can you do to manage this behavior in the future?" Follow up on commitment in their one on one. Ensure you get a commitment from each party on apologizing to the other.
Labels: conflict resolution, corporations, effective manager, management expectations, Restaurant Management, work relationships, workplace
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Previous Posts
- Delegation
- Another Email? (Managing Email in a Corporate Envi...
- Pay it Forward
- Now I am a Manager, What’s My Job?
- Measuring Success (Setting Life Goals)
- Denver Broncos: Dear Coach McDaniel's
- Knowing your Internal Compass (navigation guidance...
- Paying too much for Credit Card Processing- 3 Ways...
- Do What's Right For A Customer?
- What Organizational Issues Do You Have?
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