tag:blogger.com,1999:blog-2237487908830243982Mon, 01 Mar 2010 19:09:52 +0000Sales Management Consulting Specializing In... Sales and service Systems, Managing younger generations, Management protocols Coaching effectivenesshttp://www.valhallabizsolutions.com/blog.htmlinfo@valhallabizsolutions.com (Valhalla Business Solutions)Blogger47125tag:blogger.com,1999:blog-2237487908830243982.post-3758793698731126492Mon, 01 Mar 2010 16:49:00 +00002010-03-01T11:09:52.216-08:00effective managercorporationsbankingdevelopmentcalendar managementemailbig threeCoaching Teamsemail etiquettecareer· Use the technology of your email client o Create Rules and Folders o Utilize Junk Mail Folder o Turn off auto preview and email notification o Use signature function · Change your email behavior o Schedule specific time during the day to complete email o Don’t take blackberry to meetings o Utilize subject line effectively o Keep emails short http://www.valhallabizsolutions.com/2010/03/another-email-managing-email-in.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-8141209684668097160Thu, 11 Feb 2010 18:11:00 +00002010-02-24T08:12:17.455-08:00poloticsSales Coachingmentorconflict resolutionbankingRestaurant Managementcalendar managementfeedbackCoaching TeamsSmall Business CEOcorporate responsibilityBe a Mentor o Have a quarterly meeting o Consider an agenda o Be a confidant o Choose someone who will give more than they take o Consider someone in another department o Observe them in action Early in my career I had an upper level executive reach out to me. He had one motive, pay it forward! At first I had a hard time understanding why he reached out to me. This was http://www.valhallabizsolutions.com/2010/02/pay-it-forward.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-5724112924529630591Sat, 30 Jan 2010 17:37:00 +00002010-01-30T09:39:16.855-08:00developmentSmall Business developing your team membersmanagement expectationsfeedback modelemployeesCoaching TeamsmanagementSmall Business CEOinternal customerssmall business I had numerous conversations with managers this week, so many struggling with the production of their teams, struggling with pressures from their superiors and so on. There are many common denominators to the adversity manager’s face, but one shadowed the rest this week. A manager so often believes they are brought in for their “Technical Work” strategies. This is not the case. What is “http://www.valhallabizsolutions.com/2010/01/now-i-am-manager-whats-my-job.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-6802472852914781399Sat, 16 Jan 2010 21:17:00 +00002010-01-16T13:39:14.805-08:00effective managereducationconflict resolutiondiversitywork relationshipscommunity outreachvolunteeringsmall businessSaving moneylife goalscareereconomyBelow is a quick exercise to assist you in making the proper goals in your life. Blank Piece of PaperFold the Paper in HalfOn the left side of the paper write at the top "Accomplishments"On the right side of the paper right down the things you want highlighted about you at your funeralNote: the younger you are you may not have much to list, but I challenge you to dig deep and think about the http://www.valhallabizsolutions.com/2010/01/measuring-success-setting-life-goals.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-5579835125724588321Thu, 07 Jan 2010 17:01:00 +00002010-01-30T09:48:57.071-08:00effective managerDenver BroncosSports Managementcalendar managementmanagement expectationsemployeesCoaching TeamsSmall Business CEOAs an extremely avid Bronco fan, I found it very important I weighed in on what I witnessed with my team this year!! Countless management mistakes were made, but let’s focus on one. *Earning the trust of your team -Recognizing Individual Talents -One on One communication Often rookie managers have one idea in mind, "I must prove myself and my knowledge." In this case you (McDaniel’s) http://www.valhallabizsolutions.com/2010/01/denver-broncos-dear-coach-mcdaniels.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-6764252399541700562Mon, 28 Dec 2009 22:04:00 +00002009-12-28T14:05:46.892-08:00work relationshipsmanagementcareer What is your biggest motivator in life? If you were to sum it up into one word, what word would that be? Name three things you value more than anything else? What are your five greatest strengths? (solicit feedback if necessary, boss-peer-subordinate) Name 3 development opportunities? (solicit feedback if necessary, boss-peer-subordinate) Describe in detail what your http://www.valhallabizsolutions.com/2009/12/knowing-your-internal-compass.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-7809011840884739638Mon, 24 Aug 2009 18:34:00 +00002009-08-24T11:41:29.088-07:00credit cardssmall businessprocessingSaving money1) Excessive FeesFixed Fees- your processor may often charge an annual fee, account maintenance fee, statement fee and so on. Many of those fees can be avoided2) Per Item feeIf your item charge excedes $.10 it maybe worth switching your processor on this item alone3) Discount RateThis is the most misleading piece of your statement, you should see a variety of charges. Have a professional you http://www.valhallabizsolutions.com/2009/08/paying-too-much-for-credit-card.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-3014548226667833336Tue, 09 Jun 2009 14:47:00 +00002009-06-09T07:48:43.534-07:00effective managerbankingRestaurant Managementdevelopmentcalendar managementeconomic crisisCoaching TeamsprintingSmall Business CEOprofilinginternal customerseconomyGenuinely know your clientBe a solutions based businessFollow up to ensure the solutions are correctI am baffled at how often I walk into a customer situation to see a company not providing the right solutions for them. There are ways to ensure you do whats right, but are often skipped by company managers, sales people and execs. Below are some solutions to help you do what is right for your http://www.valhallabizsolutions.com/2009/06/do-whats-right-for-customer.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-8234051831158295635Thu, 21 May 2009 01:49:00 +00002009-05-20T18:52:47.937-07:00effective managerSales CoachingRestaurant Managementdevelopmentmanagement expectationseconomic crisisCoaching Teamsteam goalsmanagementmaking moneyknowing your customerrevenueManagement Consulting Companies today can add so much value to a corporation, small business and teams within an organization. Some of the biggest issues in management today stifle companies from growing and furthermore attracting the right talent to their organization. This only translates into poor product to the customer.Here are some of the issues that exist in businesses today...Wasted http://www.valhallabizsolutions.com/2009/05/what-organizational-issues-do-you-have.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-1587145932846863416Tue, 12 May 2009 22:30:00 +00002009-05-12T15:31:34.343-07:00effective managerSales CoachingcorporationsbankingRestaurant Managementdevelopmenteconomic crisisdiversityCoaching Teamscorporate responsibilityrevenueThis day and age much of how a company cuts costs is by laying off workforce. It is a frightening time for so many individuals, corporations and even local municipalities. The last thing anyone wants to do as a leader is let go of people who have been such a large part of a team. Financial management consulting can help avoid ever getting to this type of situation. Specifically in new http://www.valhallabizsolutions.com/2009/05/financial-management-consulting.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-5572108324208753910Tue, 05 May 2009 00:00:00 +00002009-05-04T17:02:38.079-07:00effective managereducationbankingRestaurant Managementinternationa companiescalendar managementeconomic crisisCoaching TeamsSmall Business CEOeconomyIn today's work environment the need for consulting and management from a third party is critical to an organizations success and development. What makes managers and owners want to figure everything out on their own? We are in tough economic times, with challenges still ahead. Some companies will weather the storm and excel during a recession and others will falter. Consulting and managementhttp://www.valhallabizsolutions.com/2009/05/what-to-do-in-uncertain-economic-times.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-964521224274347434Fri, 01 May 2009 17:11:00 +00002009-05-01T10:12:31.973-07:00corporationsRestaurant Managementmanagement expectationsmarketingCoaching TeamsmanagementeconomyHow much do you spend?How much do you make?Implement profilingIt is as simple as this. Often when we enter an organization and we analyze their marketing budget, there is no correlation between how much they spend on marketing and how much revenue it produces.Recently I entered a company who was spending money in every magazine, lead list, direct mail campaign out there. When I asked them how http://www.valhallabizsolutions.com/2009/05/marketing-needs-measure-your-results.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-6961686393757025676Tue, 28 Apr 2009 16:07:00 +00002009-05-01T12:47:09.510-07:00Sales CoachingcorporationsSmall Business developing your team membersCoaching Teamshuman resourcesSmall Business CEOsmall businesseconomyKeep you EmployeesHiring ProcessHigh ExpectationsRecognition FeedbackOne on onePromotionsI felt compelled to write this after a conversation I had with a client. This manager was truly torn with the idea that one of his employees was leaving his organization to work for someone else. He really struggled with the lack of loyalty. When the truth is what process have you as the business owner http://www.valhallabizsolutions.com/2009/04/keep-your-employees.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-1308705242537903674Mon, 27 Apr 2009 05:08:00 +00002009-04-26T22:11:22.567-07:00corporationsbankingRestaurant Managementdevelopmentcross sellmanagement expectationsfeedbackrelationshipsCoaching TeamsSmall Business CEOeconomyProfilePatienceListenRecommendSo often I witness sales people in action and I have to be honest it is out right pathetic. Three times this week I have had the opportunity to witness some of the most ineffective behavior.Truth is I watch ineffective sales people have to get 3-4 times the number of clients to reach their volume goals, compared to an effective sales person. Any business owner http://www.valhallabizsolutions.com/2009/04/assumptive-selling-dont-do-it.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-6125992530840885452Wed, 22 Apr 2009 17:38:00 +00002009-04-22T10:50:17.773-07:00effective managercorporationscalendar managementSmall Business developing your team membersmanagement expectationsfeedback modelCoaching TeamsmanagementWhat makes a good Manager?A good manager provides... ExpectationsToolsAccountabilityDevelopmentRecognitionSolutions In today's world, management skills often struggle to develop within individuals. There are many resources to improve a managers skills, but so many managers refuse to resource appropriately. This happens from the most senior management down to the floor managers. The http://www.valhallabizsolutions.com/2009/04/what-makes-good-manager.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-6015727575130188423Mon, 20 Apr 2009 18:39:00 +00002009-04-20T11:40:36.337-07:00Sales Coachingeducationcorporationsconflict resolutionbankingRestaurant Managementdevelopmentcross sellsales processCoaching Teamscorporate responsibilityeconomySales Process (Manager)Establish what each customer interaction looks like...GreetingProfilingRecommendationsExitTo make things simple for a leader to coach, there has to be foundational processes to your customer interactions. Greeting, solicit your team in your next daily kick start or team to explore what and how a greeting should look from your organization to your customer. How can use the http://www.valhallabizsolutions.com/2009/04/sales-process-manager.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-8925982647998321780Sat, 18 Apr 2009 01:35:00 +00002009-04-17T18:39:14.250-07:00effective managerSales Coachingcorporationscross selleconomic crisisdiversityCoaching TeamsSmall Business CEOSaving moneyrevenueeconomyBudget CC ProgramSave money immediately on expensesAnalyze utility statementsAnalyze telecom statementsReview advertising and marketing budgets Review bank statement feesReview credit card processingInsurance etc.Marketing SolutionsImmediate cash flowBudget AnalysisValhalla is an expert in saving clients money, beyond the sales, service and management expertise, Valhalla brings an immediate http://www.valhallabizsolutions.com/2009/04/valhalla-introduces-new-saving-money.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-4207648360691169912Tue, 14 Apr 2009 01:27:00 +00002009-04-13T18:29:43.289-07:00poloticsconflict resolutionRestaurant Managementdevelopmentmanagement expectationsrelationshipsCoaching TeamslearningmanagementSmall Business CEOinternal customerseconomyInternal Politics 101Gossip with peersManaging perceptionStaying networkedPursue a MentorTruth is politics are a main stay in every environment. Managing them is your responsibility, if success is important to you. This is a broad topic which can be very far reaching, so I will only touch on a few items here.Understanding where you are on the totem pole is critical. Most people sit today in anhttp://www.valhallabizsolutions.com/2009/04/internal-politics-101.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-4843034583695032256Tue, 07 Apr 2009 23:03:00 +00002009-04-07T16:05:44.695-07:00corporationsbankingteam buildingdevelopmentcross sellcalendar managementmanagement expectationsCoaching TeamsmanagementSmall Business CEOsmall businesseconomy Gaining a commitmentDetermine team goalsBrain storm appropriate tasks/behaviorsAssign time framesSolicit employee regularly on progressSchedule follow upI have to opportunity to observe so many managers talk to their staffs and there are many reasons their employees don't commit to action. I also get to hear all the time from managers, "my employees just don't care about their http://www.valhallabizsolutions.com/2009/04/gaining-commitment-from-employees.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-1332425666389113473Thu, 02 Apr 2009 20:15:00 +00002009-04-02T13:23:28.846-07:00off-sitecross sellmanagement expectationseconomic crisismanagementSmall Business CEOsmall businesscorporate responsibilityeconomyCross Sell, Expand Your ServicesConsider Service IndustryApply with your productI had the opportunity to discuss someones business the other day and to be honest I had never encountered a business quite like it before. She had a type of pillow which was used to help a woman's skin avoid wrinkling. It was a product I had never heard of? I familiarized myself with her business and realized the http://www.valhallabizsolutions.com/2009/04/cross-sell-expand-your-services.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-3390952637850076519Tue, 31 Mar 2009 22:15:00 +00002009-04-01T16:16:31.873-07:00effective managercorporationsconflict resolutionRestaurant Managementmanagement expectationsworkplacework relationshipsIdentify conflict and form an opinionAddress immediately after or during conflictProvide feedback (use Valhalla's SelfDiscoveryBH Model)Gain commitment on future resolution behaviorConflict is absolutely with out exception inevitable in any organization. However not all conflict is unproductive, in our organization conflict is channeled into the checks and balances which produce the must http://www.valhallabizsolutions.com/2009/03/conflift-resolution.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-9046366976710886343Sun, 29 Mar 2009 17:50:00 +00002009-03-29T10:50:59.620-07:00 – Gringo’s Cantina San Diego, CA   Valet Welcoming Process Standard on wait time Table attentiveness Exit Process   Recently I took a vacation to San Diego.  We stayed in the Pacific Beach area and right outside of our condo is a restaurant named Gringo’s Cantina.   Besides their amazing food I was genuinely wowed by their customer service.   The second we walked into the parking http://www.valhallabizsolutions.com/2009/03/customer-service-process.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-6200622989494843775Wed, 25 Mar 2009 16:10:00 +00002009-03-25T09:15:31.691-07:00effective managerRestaurant Managementcalendar managementmanagement expectationsfeedbackeconomic crisisfeedback modelemployeesmanagementSmall Business CEOsmall businessAttached is my sample calendar to help any successful manager have the forums to communicate with their teams. I have followed this model with every team I have worked with and had beyond extraordinary results!Effectivemanagercalendar.dochttp://www.valhallabizsolutions.com/2009/03/valhallas-effective-manager-calendar.htmlnoreply@blogger.com (Valhalla Business Solutions)1tag:blogger.com,1999:blog-2237487908830243982.post-949826261478957953Wed, 25 Mar 2009 15:34:00 +00002009-03-25T08:39:16.693-07:00Sales CoachingcorporationsRestaurant Managementfeedbackfeedback modelCoaching TeamslearningSmall Business CEOsmall businesseconomyValhalla's Management Expectations -- Feedback MomentsWho:Catch team members doing things right5:1 Rule five positive feedback sessions to every one developmentalIdentify specific behaviorsFeedback immediately after behaviorWhere: Entire location When: DailySchedule specific time Why: Encourages team to repeat good behaviorsTeam member developsConveys to team managements willingness to get http://www.valhallabizsolutions.com/2009/03/valhallas-management-expectations.htmlnoreply@blogger.com (Valhalla Business Solutions)0tag:blogger.com,1999:blog-2237487908830243982.post-6985383615271050009Wed, 25 Mar 2009 01:27:00 +00002009-03-24T18:29:04.485-07:00Sales CoachingcorporationsRestaurant Managementrecessiondevelopmentsales processCoaching TeamsSmall Business CEOsmall businesseconomy Valhalla's Management Expectations -- Team MeetingsWho:Entire teamWhat:Team builderShare visionTurn in calendar for the weekBrain storm around business prioritiesReview team scoreboardRecognize, recognize, recognizeTrainingInternal customer presentationsWhere:Conference room (team should be sitting)When:WeeklyOne hourWhy:Stay abreast to internal issuesDirect communication with the entire http://www.valhallabizsolutions.com/2009/03/valhallas-management-expectations-team.htmlnoreply@blogger.com (Valhalla Business Solutions)0